Frequently asked questions

I work throughout Budapest and Pest County. You can find the call-out fee and current prices under the Pricing menu - in addition to the call-out fee, the parking fee applicable in the relevant zone is charged.

Under Hungarian Decree 40/2017 (XII. 4.) NGM, the electrical installation of dwellings must undergo an electrical safety inspection at least every 6 years, as well as before every sale and letting, unless a qualification certificate less than 6 years old exists.

Only those dwellings are exempt from the periodic 6-yearly inspection where the overcurrent protection is no more than 32 A per phase and the entire installation is protected by a residual current device (RCD) with a sensitivity of 30 mA. In the case of sale or letting, this exemption cannot be applied.

At the end of the inspection a qualification certificate is issued: a document with legal effect that certifies the condition of the installation and itemises any defects together with the deadlines for their repair. The document is based on the evaluated results of measurements taken with calibrated instruments (such as insulation resistance, loop impedance and testing the operation of the residual current device).

The decree requires the inspection to be carried out, not a fault-free installation. When selling or letting, the qualification certificate you hand over demonstrably informs the buyer or tenant about the condition of the installation, so a later fault cannot come back to you as a "hidden defect". The document therefore protects you legally even with a failed rating, and shows item by item what needs to be repaired.

The gas utilities mandatorily require the equipotential bonding (EPH) inspection protocol for new gas connections, meter replacements or appliance replacements. During the inspection I check whether the equipotential bonding network is fully in place and the connections are adequate, and I verify the continuity of the protective conductors by measurement.

The Pricing menu shows indicative starting prices. I always provide the final, exact quote after an on-site survey or once the fault has been precisely identified, with no hidden costs. Call me at +36 30 173 2007 or write to info@villcam.hu.

This has never happened so far, but if the cause of a fault cannot be identified within the first three hours, you owe nothing at all - not even the call-out fee. In that case, the total amount payable is: 0 Ft.

Following consultation, you decide how long we record the events on your network - this can be one day, but even two weeks. Installing the instrument is quick, involves no power outage, and during the measurement you can use your electrical network just as before; for more accurate results this is in fact required.

No. The map can be opened in a browser on a phone or computer. Neither the direct link nor the six-digit code requires a customer account.

The secure, time-limited link contains unique access for that tracking session. The six-digit code is another entry option that can be entered on the arrival tracking page.

For up to two hours, or until the technician stops sharing. After expiry or termination, the same link and code can no longer open the map.

No. The map shows the latest shared position and the time of the update. Traffic, GPS accuracy and mobile coverage mean it is an aid, not a guaranteed arrival time.

No. The system retains only the latest location while sharing is active. It does not create a route or location history.